Boxed Reviews

Boxed has an overall rating of 4.8 based on 4 reviews. Customer feedback on Boxed is mixed: Boxed reviewers highlight positive aspects like wide selection of products, competitive pricing, user-friendly website, excellent customer service, which strongly appeal to budget-conscious shoppers, families, small business owners, online grocery shoppers. However, Boxed is often criticized for its limited shipping options, occasional stock issues, higher prices on some items, membership fees.

4.8/5.0

4 reviews

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All Boxed Reviews (4)
HowardMendoza
December 30, 2020
"Fantastic Service from Boxed"
I usually don’t write reviews, but I’ve been getting my stuff from Boxed for almost a year now, and I gotta say, they’re awesome! I’m definitely gonna keep ordering from them! By the way, the online customer support was super helpful when I reached out.
ChloeBlack
October 21, 2020
"Outstanding Customer Support"
The support from this company is top-notch. They get back to you right away and treat you with respect. If something goes wrong, they fix it quickly with a replacement - I had a minor mix-up with some paper towels. Shipping is speedy, and they keep you in the loop. Plus, the box it arrives in is bright and strong. They’ve got a great selection of items at fair prices! Big thanks to Jil!
organicbird503
May 23, 2020
"HIGHLY SUGGEST TO ALL!"
I've made three purchases from Boxed up to now, and even during a PANDEMIC, my orders arrived in just 3-5 days! THIS IS THE QUICKEST DELIVERY OF ANYTHING I've ever gotten! I'm not usually one to write reviews, but WOW, BOXED.COM is amazing! As a mom of two kids who devour everything in sight, this service is a lifesaver!
VernonFuller
February 08, 2020
"Shopping Delight"
For around 5 months, I've been ordering from boxed weekly. The first 3 months were spot on, but lately, I've noticed missing items in every order for the past two months. Customer service has really stepped up to replace what was lost. I can't help but think there's a sneaky rat in the packaging team that needs sorting out. But aside from that, I'm a big fan of boxed.
Boxed Q&A

Why the se phone does npt work?

How much is shipping?

LetaMorales
March 20, 2020

“The shipping costs are $6.99 after the first order.”

Is this a legitimate company? i've been ripped off before by a fake website and don't want that to happen again!

blueswan934
November 28, 2019

“NO! It's NOT Legitimate! RUN! I thought it was a dream come true, turns out it STOLE my info and took off! They've BLOCKED Me from the site entirely! and after telling me that they were going to give me a $7.00 discount on my next order for screwing up This order! Others have FAR WORSE experiences, at least mine was TAME compared to others! RUN!”

None of the cupon codes work second order

TonyCarter
November 28, 2019

“I can't answer but I can comment, and I'm glad my codes did work, but this site is NOT Legitimate! STAY AWAY! They Stole my info and took off! After screwing up my First Order they decided to issue me a measly $7.00 credit on my next order. Well, right after reading the E-Mail where they said they would "make up" for their screw up I suddenly was Fully BLOCKED from the site, and the excuse was for "being a Robot" of all things. So yeah, RUN for your own safety. their based out of China and other unsavory nations and are NOT SAFE!”

None of the cupon codes work second order

MarleneFletcher
October 15, 2019

“I can't answer but I can comment, and I'm glad my codes did work, but this site is NOT Legitimate! STAY AWAY! They Stole my info and took off! After screwing up my First Order they decided to issue me a measly $7.00 credit on my next order. Well, right after reading the E-Mail where they said they would "make up" for their screw up I suddenly was Fully BLOCKED from the site, and the excuse was for "being a Robot" of all things. So yeah, RUN for your own safety. Their based out of China and other unsavory nations and are NOT SAFE!”

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